Returns & Exchanges

Return & Exchange Policy

We recommend you try on your shoes for size and fit on a soft (carpeted) surface. If you are not satisfied with your order we accept timely returns or exchanges within 14 days from the date you received your order. To initiate your return, send us an email and we will issue you a return label.

Returns and exchanges must be shipped back in 100% unworn & salable condition. No Exceptions. If not we reserve the right to deny credit for said return/exchange.  We will issue a refund to the original method of payment. Once we receive your goods, please allow 3-5 business days for the return to process. 

 

If we do not receive your item within the 15 day return period we will no longer accept returns or exchanges of the item and you will continue to be charged.

For questions or to begin a return or exchange contact
info@bos-que.com